This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
I am requesting assistance with an expense report that cannot be submitted because it is requiring EEA Approval.
The reason for the exception is that a $200 donation was originally made, which exceeded policy. An adjustment was subsequently processed and a $100 refund was issued. However, the expense report is still preventing submission and is indicating that the remaining $100 must be marked as Personal. The charge and the refund are both on the same expense report.
I am unsure how the expense should be handled and cannot proceed with submission. Could you please review the report and advise steps are needed to allow the report to be submitted.
I can provide the expense report number and any screenshots of the error if needed.
Thank you for your assistance.
Josie