Duplicate Tickets

CrazyCummins3

I need help disputing a travel ticket that was somehow duplicated. I tried checking in at the airport and I was then told that I had 2 tickets purchased for myself. I tried calling the concur help line but was unfortunately hung up on before any questions could be answered.

KevinD

@CrazyCummins3 this type of issue should be handled by your travel agency. They are who confirms and issues tickets. They shouldn't have allowed you to have two tickets for the same time frame.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.