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sfdp
New Member - Level 1

Drag-and-drop receipt causes page to reload

When I drag-and-drop a receipt onto a row of an expense report, starting this month the entire page now reloads.  It scrolls to the top, and I need to scroll back down to where I was.

 

In the past, the receipt would simply upload and apply to the record I dropped it on.  The page would remain the same, and I could upload records quickly to many rows.

 

Now, however, the entire page goes blank.  Three dots appear in the middle, and it says "loading" for a few seconds before re-rendering the page.  When the page reappears, the expense report is scrolled to the top.  This is causing my receipt attachments to take probably 5x longer than in the past.

 

sfdp_0-1740679117848.png

 

2 REPLIES 2
KevinD
Community Manager
Community Manager

@sfdp I experienced the same thing. I cannot say what would be causing this change, but to speed things up, I suggest using the sort option on the Receipt column of the expense report. That way all expenses without receipts will move to the top of the list. I'm sure the sort would take a lot less time than scrolling each time. I tested it and after I attached a receipt and the page rendered, the sort remained. I've put a screenshot for your reference. 

 

KevinD_0-1740688992386.png

 


Thank you,
Kevin
SAP Concur Community Manager
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sfdp
New Member - Level 1

Thanks for your reply, Kevin!  This helps a little, but it's still going to be a huge pain.  With my workflow, I'm already sorting by date (to match a list of receipts in a separate window, which are also sorted by date.)

 

Hopefully someone from SAP takes notice that they have introduced an undesirable behavior recently.