Disabling “Approved and Paid” Notifications in Concur

[JillPedRAS]

Our company processes expense reimbursements outside of Concur, and unfortunately, I don't have the ability to change that setup. However, when I (as the admin) approve an expense report in Concur, users automatically receive a notification stating that their report has been “approved and paid.”

This causes confusion, as employees often expect to see the reimbursement the next day, when in fact, payments are only issued once a week through our internal process.

Is there a way to disable or customize this notification at the company level to avoid the misunderstanding?

[KevinD]

@JillPedRAS each user can go into their Expense Preferences and turn off the notification for status changes to their reports. You cannot turn it off site-wide, it is done individually. If they are signed in and click their initials in the upper-right they can choose Profile Settings. From that screen look on the left side of the screen for Expense Preferences. 

Keep in mind turning this off will turn off all status notifications for their reports.

[JillPedRAS]

Well that is unfortunate. I don't want users to lose notifications for when the reports are approved  by their superior, just the one that says final approval is done and it shows it as paid.  I was hoping for a company-wide setting to choose not to send those. Thanks anyway.