Daily Allowance

[KBCOM2024]

I have a traveler that tried creating a itinerary for travel date 11/13/2024 but that day says "disabled" in concur? any one has any insight on that?

[PoojaKumatkar]

Hi @KBCOM2024 ,

What does it mean by day says "disabled" in Concur? Does it mean 11/13/2024 this day/date is greyed out in travel allowance itinerary calendar? 

If this is the case, then user might have created travel allowance itinerary for the same date in previous report that is the reason it is greyed out for the new travel allowance itinerary.   You can check your previously submitted/created reports and verify whether user have selected 11/13/2024 date or not. 

Also, please note that daily allowance can be claim only once for the single day.  

If this answers your query, then please mark solution as accepted.

[KevinD · Accepted solution]

@KBCOM2024 I agree with @PoojaKumatkar. Usually when a date is grayed out, it means the user already used that date for a travel itinerary. 

[KBCOM2024]

It ended up being a user error....