Custom Fields Data List

[Joofy]

Our initial Concur Expense setup & configuration we created mulit - level custom fields.

Until June 26 changes to these lists were made manually, however to aid in this I would select Import List and download the List Import Template which would show me all items in the lists.

In June 26 I created a new list, downloaded the template, and then uploaded (imported) a file with just the new list items.

Now when I select Import List and download the List Import Template there is no data.

Have I broken something?

We need to do large clean up of our lists - is there any way to get an listing of all our custom list items?

Thanks

[samasuraj]

Hi @Joofy 

Topic: Custom Fields Data List

Please check the below. Hope this helps.

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You have not broken anything.

The List Import Template is used for importing list data and not a complete export of existing list entries.

Check:

1. Navigate to Administration → Expense → List Management.
2. Check whether an Export/Download option is available for the relevant list.
3. For multi-level lists, ensure the export includes all hierarchy levels, codes, and values.
4. If no export option exists, contact SAP Concur Support to confirm the supported method for extracting the complete list data.

Avoid uploading a replacement file until you confirm the import process adds, updates, or deactivates the existing entries.

Thanks & Regards

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Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant