Corporate Card charged as Multiple lines and unable to link to same receipt

[maple]

my corporate card was charged twice instead of 1 transaction. 

However, the 2 transactions add up to the invoice/receipt submitted.

Tried to combine it but was given an error message. 

Please advise on workaround to link the 2 corporate card transactions to the same receipt and allocations.

Thanks. 

[cjmarimo · Accepted solution]

Hello @maple 

When this happens to us, the company's policy is that we capture the receipt twice and associate each capture with one of the corporate card transactions.

BR,

cj

[cjmarimo · Accepted solution]

Hello @maple 

When this happens to us, the company's policy is that we capture the receipt twice and associate each capture with one of the corporate card transactions.

BR,

cj

[KevinD · Accepted solution]

@maple if the receipt isn't an e-receipt, but one the user captured, they can use the same receipt image on for both entry line items. They just need to be sure that the receipt image is saved on their computer first, so then the image file can be used again.