During our initial JPMCC corporate card feed rollout in Production, transaction files began importing before the cardholder account shells and employee card mappings were loaded into SAP Concur. We did not load the starter file first. As a result, over 1,000 transactions imported without matching cardholder profiles and are currently sitting in the Unassigned Transactions queue.
We have now requested for the starter file. Question: Will importing the starter file by SAP COncur - automatically re-assign the orphaned / unassigned transactions ? Or it just will create the shell.
Thanks
