Concur-to-SAP CPI File Decryption Issue

[marshalmahender]

Hello All,

Concur is encrypting outbound files using the AEAD encryption mechanism (RFC9580), while the standard CPI PGP Decryptor does not currently support AEAD packets, resulting in decryption failures.

We have already explored the available alternatives with Concur, including removal of the AEAD setting and removal of PGP encryption; however, both options were declined due to Concur security policies. 

If anyone has experienced similar Issue working with CPI? your insights would be greatly appreciated.

Thank you in advance for your support.

[KevinD]

@marshalmahender that is a pretty technical question. Full honesty here, I'm not sure you will get an answer. Maybe there is someone else here on the Community that has dealt with something similar.

[rrasania]

Dear Mahender, for this technical query, please raise an incident with SAP Support under the following component: LOD-HCI-PI (SAP Integration Suite – Cloud Integration). The SAP support team will be able to investigate and provide further guidance.

[marshalmahender]

@rrasania We have already raised a case with SAP but didnt received a positive reply from them.

[rrasania]

@marshalmahender If the case is still open with SAP , request you to "Schedule a Manager".

Schedule a Manager allows you to book a 15-minute call with a support manager on your medium or high priority support case with a two hour lead time under the following conditions:

High priority case:

• Your case was opened at least two days ago
• Schedule a Manager for high priority cases is available for all SAP products

Medium priority case, excluding SuccessFactors and HCM products:

• Your case was opened at least nine days ago

Tips

• You can view the availability and book the session via SAP for Me while accessing your case details.
• Schedule a Manager is not offered for cases processed within SAP Development support.
• Schedule a Manager is not available for SAP Ariba customers via SAP for Me
• For more information, visit SAP Community.

https://support.sap.com/en/my-support/product-support.html?anchorId=section_193743618