Concur expense not showing up after two weeks

sde123 · ‎Jul 9, 2022

Hi! I stayed at an hotel. I booked on May 24 and I saw a portion of charge on May 24 on Concur. I checked with the hotel and they said the first charge was on Jun. 17. The rest was charged on Jun. 24. However, I could not see a charge of the rest of hotel expense on Concur after two weeks. What should I do next? Thanks!

KevinD · ‎Jul 11, 2022

@sde123 I see two hotel charges from the Town and Country in San Diego. I've highlighted them in the screenshot below. One has a date of May 29th the other is June 24. Are these two charges not covering the total of your hotel stay? In looking at the two amounts, they add up to total showing on your hotel receipt. I think you are all good. Just need to make sure you itemize the two expense entries.

Thank you,
Kevin
SAP Concur Community Manager
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