Concur audit rejecting foreign currency expenses

[therealhostman]

Hello,

I have some expenses in euros and I am claiming for the amount in GBP on Concur, i.e. the money that is deducted from my UK bank account for the foreign currency transaction.

However the Concur audit service sometimes rejects these expenses, with a message such as this:

"The amount of the receipt for Train for 5.56 GBP on 19/03/2025 is missing, incomplete or does not match the amount of the expense claim. Please validate the correct amount and resubmit, or, if necessary, itemise and mark any addition portion personal as necessary.

The amount of the receipt for Train for 80.44 GBP on 06/03/2025 is missing, incomplete or does not match the amount of the expense claim. Please validate the correct amount and resubmit, or, if necessary, itemise and mark any addition portion personal as necessary."

On these expense types I always add a note to make it clear I am claiming for the amount I was charged in GBP, which is of course going to be different to the amount shown on the receipt, because the receipt is in a foreign currency and I want to be reimbursed in my home currency expense.

Is this a known issue with how Concur handles foreign currencies or am I doing something wrong here... thanks in advanced.

[KevinD]

@therealhostman I would try this...enter the amount in Euros and be sure the currency is set to Euros. You will see the exchange rate field and the amount in GBP. Now, the amount in GBP might not match exactly what you were charged, so just click in the Amount in GBP field and enter the correct amount. You will see the exchange rate used change a bit, which is fine. Give this a try and then resubmit. Let me know if it goes through.