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Hello,
We are a small company (Company A) in the process of merging with a larger organization (Company B). Both companies currently use separate Concur instances, and we are working to migrate Company A employees into Company B’s system using a spreadsheet import.
I understand that users can share the same email address but must have unique login IDs. Currently, Company A uses password-based login, while Company B uses SSO. We have not yet been successful in enabling SSO access for Company A employees after migration.
Could you provide guidance on how to properly configure SSO for these migrated users? Additionally, are there any key considerations or common issues we should be aware of before rolling this out more broadly?