Hi @DJack1 ,
Unfortunately, for the individual user, these email reminders cannot be turned off. Email reminders are configured and assigned on employee group/global level.
However, you can reach out to your company Concur Administrator and see if they can increase number of days condition to X number of days such as 60 or 90 days etc. Meaning, if transactions are greater than 60 or 90 days old and still not submitted then email reminders will start triggering. Before that it will not trigger.
Attaching similar article for your reference purposes.
Note - Its totally based on company policy and decision whether to update this number of days condition in email reminder.
If this answers your query, then please mark solution as accepted.
@DJack1 if the travel hasn't occurred, how would the user be charged for hotel? Are they paying a hotel deposit at the time of booking?
Booking a hotel shouldn't incur a charge unless the hotel is charging a deposit or one night stay to hold the reservation.
Also, what is causing the expense to not be submitted until travel takes place? Does your company have an audit rule in place for this?
Thank you,
Kevin
SAP Concur Community Manager
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