Company Card Transactions- Email Notifications

[bgriffin]

SAP Concur Users with Company Credit Cards linked by admin are recieving email every time there is a "Company Card Transaction" on their card.  This notificaiton has be determined as unuseful to our users.  I have researched the forum with no luck in finding out how to instruct them or me as the admin to turn this feature off.  The instructions found through a simple Google search resulted incorrect.  Does anyone know how to turn this off for all users or allow them to manage this feature individually?  

[KevinD]

@bgriffin that returned result is incorrect as you stated. Users should sign in, click their initials in the upper-right and select Profile Settings. 

From the Profile Settings, they should then select Expense Preferences under Expense Settings. From here they can turn off the notification. See screenshot.

[mdafin20]

Hi,

I discovered today that a manager was cc'd on this Unused Company Card Transaction email.  Is this out of the box functionality? Do we really need to have all of our users go in and disable this?

Thank you,

Jenn

[mdafin20]

I found a support article that shows you have to change the email reminders.  It can be done if you have the Professional version, under Administration, Expense, Email Reminders!

[PoojaKumatkar]

Hi @mdafin20 ,

Yes in Concur Professional Edition, for few email reminders we do have option to CC'd manager/default approver. Note that this setting is on site level and NOT for individual user level. If setting is enabled then manager will be CC'd in that particular email reminder.  

If setting is disabled then it will be disabled for all employees.

Attaching sample screenshot for your further reference.

If this answers your query, then please mark solution as accepted.

[TChapman]

I know this is old but I wanted to close on this.  Specifically "SAP Concur Users with Company Credit Cards linked by admin are receiving email every time there is a "Company Card Transaction" on their card.  This notification has be determined as unuseful to our users. "  

Concur always allows employees to turn the emails on or off in their profile.  However, when you load employees via the 300/305 record, if you set field 55 "Send email when new company card transactions arrive" to N then that will suppress the email. They employee can then change it to Y is they want those emails.