Combine Charges (2 credit card charges = 1 e-receipt)

[CaseyD]

I have 2 charges that I need to match to one e-receipt for an "Uber" type service (charge was split into 2 for some reason).  However, the e-receipt has them combined.  How do I tell SAP to combine them?  The "combine" button is grayed out.  Had same issue in the past where the hotel will automatically charge during stay once the cost reaches some level.

[cjmarimo]

Hello @CaseyD ,

What you can do is:

1. Attach the same e‑receipt to each charge: copy the receipt and attach it to each transaction.
2. Explain the reason in the comment field.
   Include a comment on each line, for example:
   “Uber split the charge into two transactions, but it corresponds to a single service. The e‑receipt reflects the total.”

BR,

cj

[KevinD]

@CaseyD credit card charges currently can never be combined. To further clarify, you will need to make a copy of the e-receipt somehow. I suggest taking a screenshot of it. Save that screenshot, then attach it to the other charge.