Claim for Disputed Transaction credited by the card vendor during the investigation

[DAMOR]

There has been an erroneous charge to my credit card, this has been raised with the card vendor who are investigating the claim. While this is ongoing, they have provided a "CHARGEBACK RETAIL CREDIT" for the charge amount. I now have the erroneous charge and the chargeback credit that need to be processed in a claim. There don't appear to be any relevant expense types for this situation in Concur and I'm unable to combine the expenses. How do I process these entries?

[KevinD]

@DAMOR whatever the erroneous charge was supposedly for, use the closest expense type for that and the credit. Your company might have an expense type called Other or Miscellaneous. Those could work as well. Add both items to the same report so that they zero each other out. 

That should do it.