Solved: City of Purchase for plane ticket expense

kilianbrath · ‎Oct 30, 2023

Hello everyone,

I wonder which city of purchase I should select when submitting expenses for a plane ticket. The city the airline is located? The city that I am in? The city of the travel agency? I'm confused...

Thanks!

KevinD · ‎Oct 31, 2023

@kilianbrath did you purchase the airfare on a personal credit card or a company card? If on a personal card, you might be able to check your card statement to see if a city is listed. If on a company card, the city will populate when that card transaction is added to your report.

If neither of those options are viable, you could simply enter the city of the airlines HQ.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

KevinD · ‎Oct 31, 2023

@kilianbrath did you purchase the airfare on a personal credit card or a company card? If on a personal card, you might be able to check your card statement to see if a city is listed. If on a company card, the city will populate when that card transaction is added to your report.

If neither of those options are viable, you could simply enter the city of the airlines HQ.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

ngatran · ‎Oct 24, 2024

Hi @KevinD we have issue where the city is populated wrongly. How can we fix it?

KevinD · ‎Oct 24, 2024

@ngatran can you provide a screenshot of what you are seeing, please?

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

ngatran · ‎Oct 28, 2024

City field in Concur City field in Concur

kilianbrath · ‎Nov 2, 2023

ok thanks!