E11057322
New Member - Level 1

Citi Card Transaction not shown in Concur

Hi

 

I have a transaction for Airfare already charged on my credit card

This transaction is not available in Concur for me to chose it and put it onto a Report

Because of that I got plenty of errors

 

I noticed that my actual company credit card in concur is different to my Expense Credit Card???

I am not able to change that Expense Credit card, and I dont have the button "Refresh Expenses"

1 REPLY 1
JLovasz
Routine Member - Level 1

Do you have other transactions on that same card that are available to you?  If not, then I believe you need someone with the Employee Company Card Administrator Role to Assign the card to your Profile and release the transactions for you to view them.  If you do have other credit card transactions available, is it just a timing thing?  It can take a few days (sometimes even a week) after a transaction is made on a card before it gets uploaded in a feed into Concur.