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SerafinaB1
Occasional Member - Level 1

Changed to New Cellphone & Need Two step Authentication SetUp

Recently changed to new cellphone and unable to set up two-step authentication as I was already setup on old cellphone.  Don't know how to get the QR code to do this. Please help!

2 REPLIES 2
KevinD
Community Manager
Community Manager

@SerafinaB1 your site administrator will need to go in and reset your Multi-Factor Authentication. Do you know who your site admin is? 


Thank you,
Kevin
SAP Concur Community Manager
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SerafinaB1
Occasional Member - Level 1

Thanks KevinD. This matter has been resolved.