Change approver

mattdeca

Hi Team,

I'm experiencing an issue with updating my expense approver in the system. While I've consulted the forum guidelines, I'm unable to make the change as the approver field appears grayed out and uneditable.

I followed this path ( expense--->profile--->ExpenseApprovers )

My direct manager changed approximately one month ago, and as a result, my expense reports are currently stuck in the system. Could someone please assist in updating my approver information?

Thank you for your help.

Best

KevinD

@mattdeca hello there. The reason it is grayed out is because your company doesn't allow for employees to change their approver. Your internal SAP Concur site administrator will need to update your profile. The employees on this community are not allowed to update your profile.

I'm sending you a private message here on the community with three names you can contact.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

KevinD

@mattdeca hello there. The reason it is grayed out is because your company doesn't allow for employees to change their approver. Your internal SAP Concur site administrator will need to update your profile. The employees on this community are not allowed to update your profile.

I'm sending you a private message here on the community with three names you can contact.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.