Cash Advance Incorrectly Classified as Personal

[amine_lahmam]

Hi everyone,

My cash advance is showing as “Personal” and greyed out in the system, even though it was used for work-related expenses, not personal expenses.

Has anyone experienced the same issue? How can I correct this classification?

[samasuraj]

Hi @amine_lahmam 

Topic: Cash Advance Incorrectly Classified as Personal

Please check the below. Hope this helps.

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A greyed-out “Personal” classification does not necessarily mean the cash was used for personal expenses. It may reflect how the withdrawal or expense type is configured; your administrator needs to confirm.

The cash advance and the business expenses paid with it are two separate records.

Why is it greyed out? Possible reasons include a locked expense-type setting, imported card data, or restrictions associated with the report’s status.

Contact your Concur administrator or Finance team.

Thanks & Regards

—

Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant