Cant submit a claim - allocation error

[vfiumari]

Hi, 

Despite allocation and itemising my reimbursement claim correctly, I am not able to submit it. 

It says that the allocation is not correct; however, all the information is updated, and I previously was able to submit it before (Project Grant and Bussiness Unit). 

I made a purchase and need a reimbursement. I wonder if it has anything to do with different currency (the purchase was in USD and the reimbursement is in AUD) 

Has anyone faced similar problems?

Thanks

[PoojaKumatkar]

Hi @vfiumari ,

Can you please provide allocation screenshot. Is there any error at the time report submission?

[KevinD]

@vfiumari if you are referring to your Lab Supply - Pipette Tip report, the error isn't with allocations. If you open this report and click the View Alerts button, you will see what the issue is. I've pasted the alert below. This will tell you how to clear the alert so you can submit.

[vfiumari]

Hello all,

thanks for your responses - actually it was a wrong itemisation - and I got it sorted with the company’s dedicated support team.

Thank you so much 

best