Canceled trip and Alert: Outstanding Credit Card Transactions

[huenguyen]

Hello,
I booked a flight (530.30$), later on I had to cancel my flight.
Now I got the email Concur Alert: Outstanding Credit Card Transactions says that "You have 1  airfare card transaction(s) that have been loaded for one or more of your trip(s).
What can I do? Is there a process to follow? I mean I didn't have any trip.

Thanks!
Hue Nguyen

[Abhinandan]

Hi Huenguyen - You may have debit transaction (530.30$) appearing in your available expenses, wait for refund amount, once you receive the refund amount, you can submit both debit and transaction in a same report to have the amount knocked off.