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Canada expense report failing with FF787 error when trying to post to SAP
We have a tax code set up as no vat recover rate (MO) the expense report has a receipt attached but did not select the option that a receipt is attached so it is assigning M0 - no vat recovery - to the expense (the tax category is vat recoverable with a receipt - tax code M1) but because the selection of no receipt attached it is assigning M0 to the line. When it comes into SAP it fails - Posting failed - FF787 - tax does not equal 0 when the tax percentage rate is zero. Has anyone seen this issue? There is no additional details for FF787
Thank you
Jeri Mize
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@JeriMize1 could you recall to processor and update the receipt field accordingly?
Thank you,
Kevin
SAP Concur Community Manager
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The expense report is marked correctly