Can't submit expense

[MGash]

I'm getting an error message when I try to submit my hotel expense. The itemized receipt (which I uploaded and attached to the report) is showing $6 less than the company card charge.  As a result, the charges do not match, and the system is not allowing me to submit the report. Is there a work-around for situations like this? What steps do I need to take? 

[grodriguezproje · Accepted solution]

Hi @MGash 

If i understand correctly you have a credit card transaction let's say for example for 100$ and the receipt is for 94$ am i correct?

In this case in the itemization you should add a new line for 6$ using an expense type for bank fees (this can vary from company to company since everyone can use different expense types). so at the end you will have:

- The Main transaction for 100$ using the expense type Hotel or something similar.

- In the itemizations you will have:  * Hotel for 94$ 

                                                                  * Bank fees 6$

Like this the amount will be complete.

If this answers your query, then please mark solution as accepted.

Thanks!

[MGash]

Thank you so much! That worked!