Fulldrawbbq
Occasional Member - Level 1

Can't change a dollar amount

Hi everyone.  I have an expense that is showing incorrectly in SAP, IE the expense is showing $338, it should be $319, what the receipt shows, how do I make that change, it's greyed out.  Thank you in advance.  

3 REPLIES 3
cjmarimo
Super User
Super User

Hello @Fulldrawbbq 

Receipt screenshots cannot be changed while they are in "available expenses." They can be edited when they are in a report.

BR,

cj

Fulldrawbbq
Occasional Member - Level 1

Thank you for the response.  When I add the expense to a report the Vendor, Payment Amount and Currency are greyed out where I can't make a change. 

@Fulldrawbbq was the purchase of this expense made on a company provided credit card? If so, then the amount is locked because that is what was charged to the card. I just checked your profile and I see you submitted the expense, so I'll take that as your issue is resolved. 🙂


Thank you,
Kevin
SAP Concur Community Manager
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