This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
Hello, in my previous company I was provided a calendar chart of when Amex charges needed to be into Concur and approved by. Where can I find these due dates or make it myself based on due dates within this site somewhere? (to avoid late charges) For example - the chart I have states - Amex charges made between March 27-April 26, Amex statement Date 4/26/25 and then Expense report Approved and onto PT & E by 5/16/25. Or is this something I would get from Amex. Thank you
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
@Stacey0709 this isn't something I've ever seen within the SAP Concur tool, so I would recommend contacting AMEX for the statement dates.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
In terms of your company's process & SLAs, you'll need to reach out to your T&E back office - they will advise what your organisation's contracted billing / payment terms are and then what the timeframe for expense submission, manager approvals & back office reviews are to meet the agreed AMEX payment deadline.
What you can see in Concur, against each transaction, is the Billing Date (i.e. the cycle close / statement date). On the card item in Concur, click on the Payment Type Name (it'll say something like: "<your company> AMEX IBCP") to get the pop-up and in here you'll see the Billing (Statement) Date.
Of course, as a card holder, you should always monitor your AMEX@Work account and download / review your statement document ahead of creating your Concur expense claim, to ensure the account itself is in good order.
I hope this helps!