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Stacey0709
Occasional Member - Level 1

Calendar due dates

Hello, in my previous company I was provided a calendar chart of when Amex charges needed to be into Concur and approved by. Where can I find these due dates or make it myself based on due dates within this site somewhere? (to avoid late charges) For example - the chart I have states - Amex charges made between March 27-April 26, Amex statement Date 4/26/25 and then Expense report Approved and onto PT & E by 5/16/25. Or is this something I would get from Amex. Thank you

2 REPLIES 2
KevinD
Community Manager
Community Manager

@Stacey0709 this isn't something I've ever seen within the SAP Concur tool, so I would recommend contacting AMEX for the statement dates.


Thank you,
Kevin
SAP Concur Community Manager
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356speedster
Occasional Member - Level 2

In terms of your company's process & SLAs, you'll need to reach out to your T&E back office - they will advise what your organisation's contracted billing / payment terms are and then  what the timeframe for expense submission, manager approvals & back office reviews are to meet the agreed AMEX payment deadline.

What you can see in Concur, against each transaction, is the Billing Date (i.e. the cycle close / statement date).  On the card item in Concur, click on the Payment Type Name (it'll say something like: "<your company> AMEX IBCP") to get the pop-up and in here you'll see the Billing (Statement) Date.

Of course, as a card holder, you should always monitor your AMEX@Work account and download / review your statement document ahead of creating your Concur expense claim, to ensure the account itself is in good order.

I hope this helps!