Bengt
Occasional Member - Level 1

Blurry images of receipts, taken with iphone app, can't be replaced

Some of the images taken with the SAP iphone app are blurry.
Expenses were made with the company credit card.
I have retaken photos of those receipts.
But these images appear as new expenses without the company credit card.
It is not possible to detach the blurry photos from the card expenses.
The help system for SAP web says use the Detach button under the image, but such a button does not exist in the SAP web nor in SAP app.
How do I connect a new image to an existing card expense ?

1 Solution
Solution
KevinD
Community Manager
Community Manager

@Bengt watch this video. It covers the exact scenario you are in. 

 

https://www.youtube.com/watch?v=6wvSFD60op0&list=PLLNSVdjqNPVvTUAILmiLTD8HscOFTzKVp&index=5


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

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1 REPLY 1
Solution
KevinD
Community Manager
Community Manager

@Bengt watch this video. It covers the exact scenario you are in. 

 

https://www.youtube.com/watch?v=6wvSFD60op0&list=PLLNSVdjqNPVvTUAILmiLTD8HscOFTzKVp&index=5


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.