Sometime in mid December My SAP Concur mobile app began exhibiting a problem when attempting to add a new expense.. selecting "+" --> "New Expense" results in a blank white screen with no list of expenses to select from. I have tried deleting & Reinstalling the SAP App. I even tried it on a completely new Iphone and I get the same result.
Any suggestions?
@lodcomm me again. Our mobile team said a hot fix was deployed and that what you experienced was a known issue. The app should be working now, so be sure the version says the number I previously posted.
Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
@lodcomm I just went into the mobile app and was able to see the list of expense types to choose. Did you check to make sure you were on the latest version of the app? Are you on the latest version of the iOS?
Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
@lodcomm I'm reaching out to our mobile team. I know my app just updated yesterday, so can you double-check that your app version says 10.27.3.2601082001. To do this press your initials on the mobile home screen then select Settings. Scroll down a bit and under General you will see the Version.
Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
@lodcomm me again. Our mobile team said a hot fix was deployed and that what you experienced was a known issue. The app should be working now, so be sure the version says the number I previously posted.
Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
