anonymoususer1
New Member - Level 1

Banking Information

I have 2 banks on my profile. One is no longer active( I moved ), but is listed as 'active' in Concur. I just had a cash advnced issued a week ago, and its not in either bank. Who do i reach out to to get this bank OFF my profile? and how can i see where the cash advance was issued to?

1 REPLY 1
KevinD
Community Manager
Community Manager

@anonymoususer1 you cannot remove the no longer active account. 

 

Although they both might say active, only the most recent will be the account to receive any reimbursements. I took a look and the system shows that a payment was made on July 16 to the bank account that you updated earlier this month. Maybe double-check with your bank as the funds should be there.


Thank you,
Kevin
SAP Concur Community Manager
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