@Salvequick I'm curious, if BTAT Certs have a zero value, why are they even being submitted as an expense?
Thank you,
Kevin
SAP Concur Community Manager
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@Salvequick so, I'm looking at your expense report and the fields you mentioned do not show up when you choose BTAT Certificate as the expense type. See screenshot. The issues on your report are the air expenses that are Pending as the system expects these to be paid on a corporate credit card. I can see you do have a corporate AMEX assigned. However, it take a few days for these transactions to show up in your Available Expenses. However, the reservation items, which you have on your report, show up the same day you do the booking. I would recommend waiting a couple of days then check your Available Expenses list to see if the corporate card transactions have arrived. Once they arrive, add them to the report with the Pending items. The system might auto-match them for you, but if not, you can match them manually by selecting the two items that go together, then click the Combine Expenses button. This will update the Payment Type from Pending Card Transaction to AMEX DK - T&E.
Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Hm, so YOU can access my expense reports..? 🤨
Then please have a look at the report again, now with an added BTAT entry with <Payment Type> set to "Pending Card Transaction" (also included a screenshot). This happens if you use the "Scan Receipt" feature, which apparantly recognizes a creditcard transaction within the BTAT certificate. The only way to change this, is to select a different expense type, set <Payment Type> to "Cash", and then change the expense type back to "BTAT Certificate".
