Attendee API: A step back for SYSEMP

[Kmilogon]

With great frustration we have recently found out that Concur had taken the decision to disable the creation of SYSEMP (Employee Attendee Type) attendees through API.

This was replaced by an automated mechanism that creates the attendee using the information extracted from the employee profile.

However, this mechanism is not considering the custom fields defined during implementation.

In our case, it is of vital importance to keep the name of the company the employee is working for, so we can elaborate reports related to employee benefits in kind.

The only solution that we have been left with (if we want to populate the custom fields), is using the "Attendee Import" file, which is a significant step back compared to our automated interface which created the attendee record as part of the user creation process.

For us, it is something completely impossible to explain or understand, and will generate a lot of work and documentation to ideate a parallel manual process to cover our needs. 

[KevinD]

@Kmilogon when you say "vital importance to keep the name of the company the employee is working for" do you mean employees that are working with their customers/clients? 

Also, you can always use our Continuous Influence portal to submit an enhancement request to return this feature.