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I am currently awaiting the first approval (routing manually via email) for a claim related to a training I attended. I have followed up a few times with both my branch HR and the first approver, after initially waiting for one to two weeks. On several occasions, I was informed by the first approver that the claim would be reviewed, but I have not received any further update or approval for one week. I was subsequently advised by my branch HR to wait for the approval.
However, the first approval is still pending, and the submission deadline is in two working days. A second-level approval is also required after the first approval. May I know what I should do in this situation to ensure that the claim can be submitted before the deadline?
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Hi @Paperplane ,
I would recommend reaching out to your local Concur administrator for further assistance, as they would be best positioned to follow up with the approver and ensure your expense report is approved before the deadline.
If you are unsure who your company's local Concur administrator is, then Kevin can provide you POC details.
@KevinD - Can you please help here.
If this answers your query, then please mark solution as accepted!