Hi,
I'm one of the admins for the company I work for. We have expense reports in 'Approved & In Accounting Review'. Some are only credit card transactions; some are credit card and employee reimbursements.
At month end, we use the accrual report to record transactions that are pending, which include reports that are outstanding and includes those that are in 'Approved & In Accounting Review'. However, once we approve those reports, they drop off the accrual report (which I understand is correct), but they are still processing by Concur with the status 'Sent for Payment'. We also use the 'Journal Entry by Paid Date' to record transactions that are funded by our bank account and record the expenses in Netsuite.
I have a few issues I am trying to understand.
1) I had our accrual report modified to include 'Sent for Payment' and 'Not Paid' to capture those reports that are approved at month end and would drop off the old accrual report. I think this addresses capturing all pending transactions at month end. Is this correct?
2) After processing, we get an email notifying us of the bank funding for Paid transactions, but only those reports that have employee reimbursements show up on the report 'Journal Entries by Paid Date'. What happens to the approved reports that are only credit card transactions? Their status is still 'Sent for Payment'. Am I to assume that they are processed and I need to use a different report to capture those expenses into NetSuite? When I look at expense reports for individual employees, those expense reports with only credit card transactions still show up as Sent for Payment. Will that status ever get updated? Some have had 'Sent for Payment' since December when we had a massive cleanup of old, outstanding expense reports.
I am trying to understand the workflow and make sure I am capturing the transactions correctly since it affects the accrual and the actual expense recognition each month.
