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Kristian21
Occasional Member - Level 1

Approval of Expense Report: Expenses thru Credit Card - No Data in "Entry Level" under Audit Trail

My manager, who is my only Expense Approver, has not yet approved the expense report. However, the status of the report has changed to "Approved". I am uncertain if there is a benchmark for it to be auto-approved. Could you please confirm if it has been auto-approved? The expenses were charged to the company's issued credit card. I checked but there is No Data in "Entry Level" under Audit Trail.

1 Solution
Solution
PoojaKumatkar
Frequent Member - Level 1

Hi @Kristian21 ,

 

With reference to Audit trail screenshots, it clearly shows that your report has been auto approved from manager and from the finance (expense processor) stage and now it is sent for payment. 

It must have been falling under some skip conditions configured in your company workflow due to which it is skipping all approvals. 

 

I may not be able to tell you exact conditions/skip steps that has been configured for your site but in case if you needed additional information then would suggest reaching out to your company Concur Administrator. They will know in which conditions all approvals are getting skipped or approval is not required. 

 

 

If this answers your query, then please mark solution as accepted.

 

Thanks!
Regards,
Pooja

View solution in original post

4 REPLIES 4
PoojaKumatkar
Frequent Member - Level 1

Hi @Kristian21 ,

 

Can you please provide a screenshot of Report Timeline and audit trail.  Just wanted check current status and whether your report is fully approved or still pending with your manager for approval. 

 

Regarding status change, your report might be getting auto-approved due to certain skip conditions in the workflow that are being met.  

PoojaKumatkar_0-1735892414237.png

 

 

 

Thanks!
Regards,
Pooja
Kristian21
Occasional Member - Level 1

Hi Pooja,

 

Happy New Year!

 

Please see below requested screenshots:

Report Timeline:

Kristian21_0-1735894334171.pngKristian21_1-1735894386707.png

Audit Trail:

Kristian21_2-1735894440542.pngKristian21_3-1735894476069.png

Expense Report Status:

Kristian21_4-1735894624526.png

 

Solution
PoojaKumatkar
Frequent Member - Level 1

Hi @Kristian21 ,

 

With reference to Audit trail screenshots, it clearly shows that your report has been auto approved from manager and from the finance (expense processor) stage and now it is sent for payment. 

It must have been falling under some skip conditions configured in your company workflow due to which it is skipping all approvals. 

 

I may not be able to tell you exact conditions/skip steps that has been configured for your site but in case if you needed additional information then would suggest reaching out to your company Concur Administrator. They will know in which conditions all approvals are getting skipped or approval is not required. 

 

 

If this answers your query, then please mark solution as accepted.

 

Thanks!
Regards,
Pooja
Kristian21
Occasional Member - Level 1

Thank you very much Pooja for your help. I will check with our Concur Admin. Have a nice day ahead! 🙂