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mzupanc
New Member - Level 1

Allocation visible in Expense correctly but doubled or tripled in export to accounting SW

Hi,

 

has anyone come across a problem where while the costs are correctly allocated on different cost centers in expense itself, they get  doubled or tripled in export to a local accounting SW (in our case Intacct)?

For example, 100 EUR is allocated correctly 50 to cost center A and 50 to cost center B.

However it seems that what Concur exports is 100 to A and 100 to B.

Which of course means that we get costs multiplied and need to do correction bookings.

 

The Concur Support team put hands up claiming it's not Concur issue and don't want to have anything with else with this issue.

 

Any feedback welcomed!

 

 

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