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Airfare Not Charged to Account
Hi, I purchased American Airlines tickets through Concur twice over the last two months with my Corporate Card. Everything else I purchased on the card showed up, but I still do not see the airfares hitting my account as in the past, even though my booking account uses the Corporate Card.
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@porteroliv I recommend calling your travel agency and asking them which card was used to purchase the airfare. I see you have more than one corporate card, so you'll need to ask CWT which card was used. Also, check the online statement of the card to see if the two airfares are showing on the statement.
Thank you,
Kevin
SAP Concur Community Manager
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