Agent Fees

tknight84 · ‎Dec 30, 2022

Employees are unable to select the expense type "Lodging" for agent fee charges for lodging booked through Concur. We want to make sure agent fees for booking travel are charged to the appropriate type of travel (airfare, lodging, rental cars), but the "Lodging" expense type does not appear in the drop down menu for agent fee charges. Is there a way to fix that?

KevinD · ‎Dec 30, 2022

@tknight84 can you provide a screenshot of this please or send me a private message with the name of a user who is having this issue so I can look at their expense report?

To send me a private message, click my username (KevinD). You'll see the Message button to start a new pm.

Thank you,
Kevin
SAP Concur Community Manager
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tknight84 · ‎Dec 30, 2022

I am unable to click the Message button to start a new pm.

KevinD · ‎Jan 3, 2023

@tknight84 please try again. 🙂 Let me know if the message button isn't active.

Thank you,
Kevin
SAP Concur Community Manager
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tknight84 · ‎Dec 30, 2022

I noticed this while I was approving another employee's expense report as the processor. I was unable to change the expense type to Lodging but it looked like all the other expense types were there as options.