aturner
Occasional Member - Level 1

Adding a New CC Import File

My organization is a new user and although we are out of the implementation phase with Concur, we are still trying to set ourselves up properly. I have two entities which have different ERP systems and while most employees work for one company or the other, we have about a dozen employees that work for both entities and therefore have two separate credit cards.  We were able to get our Corporate credit cards from bank #1 set up on an import feed during implementation, but the Business credit cards that we formerly used from bank #2 would not sync up with Concur, so we switched the cards from bank #2 from Business Cards to Corporate Cards and were able to get Concur to agree to set up the second feed for no charge, even though we were out of implementation.  Here's our problem now.  We would like to switch our activity with Bank #1/Entity #1 to Bank #2 so that our banking is consolidated under Bank #2, but since the new Corporate Cards we have ordered from Bank #2 will be under a different company name, my card coordinator at the bank said that we would need to set up a separate feed with Concur (with a new PR#), at a cost of $3,000 from Concur to set it up.  My first question is, do I need to have Concur set this cc feed up, or can we do it ourselves and save the $3,000?  Secondly, could the bank simply put these new Corporate Cards under the previous PR# and have the new activity get added to our existing feed?  We are manually processing the extract data anyway before loading it monthly into Acumatica and QuickBooks, so we would just need to separate the data by CC # to get it split into the correct companies' load files.  Thanks.

4 REPLIES 4
KevinD
Community Manager
Community Manager

@aturner when you say you have two different entities does that mean you have two different instances of SAP Concur? Or by entities do you mean two different business units in your company that both sign in to the same instance of SAP Concur? 

 

If it turns out you do need a new feed, from what I read internally, SAP Concur needs to get this set up. 


Thank you,
Kevin
SAP Concur Community Manager
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aturner
Occasional Member - Level 1

We have two different companies that use the same SAP Concur instance.  Because these two entities each use a different ERP, we get one extract out of Concur, separate the data into the correct formats for each ERP, and upload the data once per month into the ERP's.  I am hoping that we can add the new cards to the existing feed and avoid the need for an additional one.

KevinD
Community Manager
Community Manager

@aturner Since you have a company card feed for bank #2, why can't you get cards for the employees that are currently banking with bank #1 cards that would fall into the company card feed for bank #2? 

 

It would the same thing as hiring new employees and assigning them company cards. You don't need to create a whole new card feed when new employees are hired, you just need to assign them company cards from the issuer. 

 

Am I missing something? 🙂


Thank you,
Kevin
SAP Concur Community Manager
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aturner
Occasional Member - Level 1

Our CC rep from bank #2 has already sent us the new cards with the name of the company originally using bank #1 cards embossed on them.  Since a number of our employees do work for both entities, they need a separate card for each company from bank #2.  Our bank #2 rep has indicated that there are two different VISA Corporate Card Program numbers from his bank for the two entities, since we pay off each CC line using funds from that entities' bank account.  Not sure if I'm explaining this well, but the existing PR# being used by Concur for Bank #2 successfully for one entity may not accept transactions from the other entity, since each entity uses a different VISA Corporate Card Program # (7-digit numeric number)?