AI Check: Potentially suspicious expenses detected

[J-Wo]

For my last few reports, my car rental expenses from Hertz have been flagged by the AI check as a potentially disputes expense activity. I really don’t understand why. My flights are to/from the Newark NJ airport, which is also shown on the invoice under rental details, so that’s the city I reported in the expense. Is it because the invoice address is from Oklahoma OK? The total charge amount claimed matches the invoice. 

There also does not appear to be a way to add a comment after the alert is shown, unless my

manager declines or I recall the report.

Any help would be greatly appreciated so I can avoid this issue in the future.

Thanks,

J

[KevinD]

@J-Wo Since you were able to submit the report, I wouldn't worry too much about the message. It sounds more like a warning message to me. You cannot edit a submitted report, that is why you cannot add a comment.

[J-Wo]

Is there any way to avoid this warning message? It’s leading to delays in my report approvals based on its wording:

”AI CHECK: Potentially suspicious expense detected (e.g. uncompliant purchase, inappropriate venue etc.). Please review and decide if reasonable considering business purpose and if in line with ethical guidelines and applicable regulations.”

[KevinD]

@J-Wo why is it leading to delays? Are you referring to after you submit the report that approvals seem to take longer than other reports that do not display this message? 

Honestly, I don't think there is a sure fire way to avoid this as it isn't a person checking the report initially that could override it. I would take this issue up with your company's internal SAP Concur site admin. It sounds like your company is using an audit service to check reports upon submission. Unfortunately, the audit is done automatically by AI. If you aren't sure who to speak with, I suggest asking your direct manager first to see if they know which team has your site admin.