Hi Everyone - we are currently implementing Concur Expense. We are in Canada and a retail company and therefore have complicated VAT and reclaim tax rules. We currently have Vertex installed and active on most of our postings. I'm wondering if anyone has modified the native integration to allow for tax validation by Vertex or if in most cases, the native integration is used and Vertex is bypassed. Your feedback is appreciated!
I am interested in knowing more as well. We are currently in the process of moving to the SAP ICS solution. Canada is indeed a complex market to setup VAT. As the India GST solution is also along the same lines, the learnings from Canada would extend there as well. Hopefully, someone can share their observations and findings.
Hi - We have Canada employees and use the SAP connector to post their expense reports. We do not use Vertex for expense reports but I'm interested to know how your implementation went and what you decided to do. We just went live with our Canada team in August and had to get creative with our tax configurations so that they would post correctly in SAP. I am currently testing some new support packs for the connector and the tax issues keep popping up. I know there are a few other conversations on this topic but I haven't seen a winning solution yet.
Could you share the work around you implemented to avoid Vertex for posting Canada expense reports with out any tax error.
Do you have this document published by SAP Concur:
Tax configuration for the SAP Integration with Concur Solutions
Use case description
If not, I would suggest requesting a copy from SAP.
We too are in the process of implementing Concur, our USD set up is posting to SAP just fine. Canada is a completely different issue. We have yet to post one successful expense report. Did your Canada implementation get completed and how did you get around the failed postings due to Tax-reclaim, we are at the point where we will just figure it out manually any wisdom to share?