We manage our own payroll, but do the same. Just research state employment law regarding withholdings. Some may require that you provide another option to employees for reimbursement.
Our company was doing that and our legal team made us stop the process. Our concur reimbursements are seperate from payroll so it was always after the fact. They never stated the reason but told us it had to stop immediately.
We have enabled the Balance Due feature (assigned in Policy). When a cardholder owes the university, a tracking record is set up in the cash advance module. This allows us to create custom email reminders to notify our cardholders that they owe the university. These tracking records are set up once the report is extracted for payment.
In addition, we set up an e-market with our ecommerce vendor where cardholders may repay the university using his/her personal debit or credit card. This has been very well received. When a cardholder marks a transaction as a personal expense in Concur, an audit rule populates with the URL for this repayment site. We also have a link on our home page in Company Notes that will take a cardholder directly to the site.
We unfortunately do have a lot of personal expenses on our card, but they are efficiently repayed.
We actually met at Fusion 2017 (Chicago) and I, like many, am struggling with our inadvertent repayment process. Due to our size, we're legally limited to how we can ask for repayment. However, I noticed in your note below, and from an earlier conversation that your audit rule contains a URL for users to click and navigate to repayment. Maybe a silly question, but how did you embed a URL into your audit rule exception?
Greetings Amber, I found your feedback very useful to identify the pros of IBCP payment type. I have additional questions. Can I contact you? (I am your neighbor in Irving, TX) Thank you!
Im having this issue now and want to run a report that shows possible duplicate charges, i.e. employees that submit a report for $50 pcard or corporate card charge and $50 OOP for the exact same charge with the same vendor. How are you finding these employees? I was extracting data and using Excel but now want to use Report and Query Studio if possible.
if money is owed will concur subtract it from a different report that has money owed to the employee if there arent dollars available in the report that has the personal expense.
Possible duplicate expenses are flagged automatically in SAP Concur which is shown by a yellow exception message. Each exception has an exception code tied to it. You can build a report in Query or Report studio to show expenses that have this duplicate expense exception code. Or, if you want to make things even easier, you could just use the Duplicate Expense Items report found in Public Folders>Intelligence Standard Reports>Fraud.
This all depends on if you have the configuration of Apply Offsets activated or not. If you do, then the system will automatically reduce the amount owed to the employee for all out of pocket expenses by the amount they marked as personal. Therefore, in essence, paying back the company. If you are not using the Apply Offsets option, then you will have to track down the employees that owe the company money.
I would suggest creating an email reminder for those who have marked a corporate card expense as personal that reminds them they owe the company money.