PamSciarra
Occasional Member - Level 3

Would Like to See Solution Suggestions Here

Why go into the buried section of Help > Support > Community Info > Solution Suggestions to see what everyone is suggesting?!?!  Gotta wonder how many good ideas don't get promoted because the solution suggestion section requires users to go find it just to read ideas!

Would love to see it here!

5 Replies
Community Manager
Community Manager

Re: Would Like to See Solution Suggestions Here

Hi Pam,

Thanks for the suggestion!

At this time we are not planning on implementing or moving our Solutions Suggestions portal to the SAP Concur Community. We are always interested in your ideas for Community, and are incorporating them into our future roadmap.

Best,
Ashley Bragg
SAP Concur - Community Manager
0 Kudos
YIsaacs
Occasional Member - Level 1

Re: Would Like to See Solution Suggestions Here

I agree with this posting as I'm not aware of how to communicate to other Concur Users.  There are many times I would like to post and ask for votes to cases or solution suggestions in hopes someone else would benefit from the same question. 

 

sasrsc
Occasional Member - Level 3

Re: Would Like to See Solution Suggestions Here

I totally agree with you. It's like adding something to File 13. 

Romeeta
Occasional Member - Level 2

Re: Would Like to See Solution Suggestions Here

Yes agreed, I find the Solutions Suggestions hard to navigate and a bit overwhelming some times. 

0 Kudos
SandraA
Routine Member - Level 1

Re: Would Like to See Solution Suggestions Here

Agree that Solution suggestions as it exists is unusable.    Concur has never bothered to add a search feature - so asking for votes is of no value as others will not be able to find your suggestion.   The same suggestions can be added 100's of times - making votes for any one post meaningless.

Over the years I've complained to Concur reps and Concur management about the issues and am met with blank stares.   Then I ask them how often they go to the Solution Suggestion site.   100% of the time when I've asked that question to Concur management the answer is 0  - never.       

 

 

Sandra Ahola
T-Mobile
Senior Analyst Travel, Card & Expense
US
https://www.linkedin.com/in/sandra-ahola-4704553/