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How Do I Mark a Message as a Solution?

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To mark a message as a solution, click Accept as Solution on the reply.

 

If you change your mind or if another reply provides an even better answer, you can revoke the first selection and accept the second reply.

 

To revoke an accepted solution:

  1. Click the three vertical dots next to the timestamp.
  2. Select Not the Solution from the drop down list.

You can choose another solution or leave the question unsolved.

 

Note: Marking a response as a solution makes it easier for other community members to find answers to their issues.