SAP Concur Community Rules of Engagement

SAP Concur · Oct 15, 2025

SAP Concur Community participants should be respectful, supportive, and professional. Get to know the rules that all members should follow, as well as the actions that could lead to the removal of a member's content.

Article 1: Participation Etiquette and General Rules on Content Publication

The SAP Concur Community website provides a professional network and a set of community tools to further the connection, sharing, and collaboration of its participants. SAP Concur Community participants should be respectful, supportive, and professional. By registering and using the SAP Concur Community, you agree that you are subject to and will comply with the terms set forth below, as well as the SAP Terms of Use.

SAP may change or update these Rules of Engagement by posting a revised version and such updates will be effective upon posting. Participation in the SAP Concur Community requires adherence to a set of etiquette principles aimed at fostering a respectful and collaborative environment. As a participant you are encouraged to:

Encourage free sharing of knowledge.
Respect fellow members as human beings, along with the diversity of our members’ backgrounds, perspectives, education, and experiences.
Be supportive of each other -- you were new once too.
Be polite and friendly.
Be tolerant and considerate.
Act professionally, ethically, and with integrity.
Show proper consideration for other’s privacy, including not referencing another user without his or her permission.
Be responsive. If a community member has answered your question, please mark the answer as “accepted,” and remember to say thank you. By doing so, other members can find the correct answers more easily.
Don't hijack questions. Don't post a different question in an existing question as a reply, especially if the question has not recently been active. If it is related, please create a new question and link to the old/existing question.
Don't resurrect questions. Don't reopen a question that has already received an answer that was marked as "accepted" by the author. If your problem looks the same and the posted solution does not work in your case, then you have a different issue and you need to create a new question referencing the existing one.
Please avoid tagging other community members in questions and posts unless you have their explicit permission to do so. You should also never mass-tag other community members in your posts.
Please don’t ask for unsolicited help from other community members in private messages.
Please specify the SAP product version, or environment you are working in, in your question or blog post. That will make it easier for other community members to understand the context of your posts.
In moderation: please only submit one blog post at a time for review.
Please do not ask for, or share, SAP Certification exam questions or answers. All SAP Certification exam questions that mention, or promote, third-party exam platforms will be removed.
If you want to publish content that was created with the assistance of generative AI, you must follow the policies provided in the "Guidelines for content created with generative AI". Content not adhering to these guidelines, will likely be removed along with any points or reputation it gained. Continued abuse of generative AI tools may result in moderator warnings or, for repeated violations, account suspensions or permanent bans.

By posting content in the SAP Community, you agree to allow anyone with access to the SAP Community to access the content you post. Discussions in the SAP Community should be related to SAP products, software, services, and associated technologies, unless in otherwise designated areas.

Article 2: User Profile Information

All the information provided in your SAP Community profile should be accurate and current. SAP Concur Community moderators may restrict your use of the SAP Concur Community if any of the information provided is found to be false.

Your profile, which includes your name, display name, as well as any other information you elect to make public with your SAP Concur Community activity, such as your forum posts and blog comments, will be publicly accessible. See the SAP Privacy Statement for information on how SAP handles personal data.

Your display name should be professional, unique, and appropriate. You should not use your P-user ID/S-user ID/SAPID, email address, your company name, the SAP name/brand, or a series of numbers or letters in or as your display name.

Article 3: Unacceptable Content

The SAP Concur Community will reject from posting and/or will remove instances of content which constitute "Unacceptable Content." Please be diligent and avoid posting content which is listed as "Unacceptable Content," including:

Spam: Content intended to deceive, mislead, or overwhelm users to artificially boost viewership. This content detracts from people's ability to engage authentically on our platforms and can threaten the security, stability, and usability of the service. We also seek to prevent abusive tactics, such as spreading deceptive links to draw unsuspecting users in through misleading functionality or code or impersonating a trusted domain.
Posts that are of duplicate content, whether from a single account or across multiple accounts from the same user, within the community. Please note that syndicated or cross-posted content is allowed if the source of content is stated.
Legal threats against SAP or another company or competitor.
Content against animal welfare (e.g., animal harm, unlawful sale of animals).
Content containing information infringements, including misleading information about consumer’s rights, hidden advertisement or commercial communication, and misleading information about goods and services.
Content constituting cyber violence, including cyber bullying and intimidation, cyber harassment, cyber stalking, and cyber incitement to hatred and violence.
Content constituting cyber violence against women, including cyber bullying against girls, cyber harassment against women, cyber stalking against women, illegal incitement to violence and hatred against women, and non-consensual (intimate) material sharing against women.
Illegal or harmful speech, including defamation, discrimination, illegal incitement to violence and hatred based on protected characteristics (hate speech).
Intellectual property infringements, including copyright, design, patent, trade secret, and trademark infringements. Read more in SAP Terms of Use.
Post that includes confidential information to you or to a third party.
Content constituting negative effects on civic discourse or elections, including misinformation, disinformation, foreign information manipulation, and interference.
Content against the protection of minors, including child sexual abuse material, material containing deepfake or similar technology, grooming/sexual enticement of minors.
Content constituting risk of public security, including terrorist content, content which constitutes risk for public health or risks for environmental damage.
Content constituting scams and/or fraud, including impersonation or account hijacking, phishing, pyramid schemes, inauthentic listings, accounts, and user reviews.
Self-harm, including content promoting eating disorders, self-mutilation, and suicide.
Content on unsafe, non-compliant, or prohibited products.
Content regarding violence, including coordinated harm, general calls or incitement to violence and/or hatred, human exploitation, and human trafficking.
Content constituting other violations of provider’s terms and conditions, including adult sexual material, age-specific restrictions, and nudity.
Content or comments designed to drive traffic to, increase the search rankings of, generate revenue from, or gain any other personal benefit from a non-SAP site, product, or service. It is prohibited to use external links to market your company or products, as is adding links to closed content or content that requires subscription fees to read or embedding links to ads in posts.

Article 4: Grounds for Rejections of Posts, Content Removal, Suspension, and Deactivation of Accounts ("Moderation Actions")

SAP Employees will monitor the SAP Concur Community site

If you see anyone violating the SAP Rules of Engagement or the SAP Terms of Use, please click on the options menu at the top right of the post and then on Report Inappropriate Content. (Please see this post for instructions on how to report.) If any necessary information is missing from the Flagging Form, SAP will consider it invalid.

SAP retains the right in case you post content that is qualified as Unacceptable Content under the SAP Rules of Engagement:

To decline to post any content or remove any previously posted User Content in the SAP Concur Community.
To deactivate or suspend your SAP Concur Community member account in case of severe or repeated violations of these Rules of Engagement.

SAP reserves the right to investigate any violation of the SAP Rules of Engagement or the SAP Terms of Use and to take appropriate remedial action, including, but not limited to, suspending, restricting, or terminating any user's ability to participate in SAP Concur Community. In the event of abusive use of the Flagging Form (including but not limited to flagging posts simply because you disagree with another user), SAP reserves the right to take appropriate actions such as suspending or restricting the user’s account.

How SAP monitors the SAP Concur Community

When content potentially violates the SAP Rules of Engagement or the SAP Terms of Use, a human reviewer will inspect the content. Our human reviewers carefully analyze the content and surrounding context to assess whether it violates the Rules of Engagement. If violations of the SAP Rules of Engagement or the SAP Terms of Use occur, you will be subject to the following consequences:

A moderator will issue a first warning for your activity.
A moderator will issue a second warning, and a 24-hour suspension of your account will be implemented.
A moderator will issue a third warning, and a 72-hour suspension of your account will be implemented.
On further violations to the Rules of Engagement after a third warning, your account will be permanently terminated, and you will be banned from the SAP Community.

In severe instances, we will bypass warnings and permanently ban and terminate your account. SAP does not use automated technology or algorithmic decision-making to identify and categorize online content, in terms of final decisions.

Internal complaint-handling system rules

Once a Moderation Action is taken, SAP will inform you and explain the available options, in particular the internal complaint-handling system that you can use in case you want a reassessment of the content. SAP may not reassess the content in the event it’s a severe violation, SAP has a strong presumption that the author of the content is a bot, you have previously breached several times the SAP Rules of Engagement, it is not feasible from a technical perspective, there is abusive use of the Flagging Form, or in other scenarios determined by SAP.

Note: SAP will respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act. If you suspect your content has been copied to any SAP website without authorization, refer to SAP Copyright Information for more information about how to submit a notice.