This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
As your trusted partner, we are planning to adopt an industry best practice for e-mail deliverability and security by moving to “DMARC” e-mail security protocol. As a result, we are adding e-mail subdomains from which we send a significant amount of our e-mail communications. For some e-mails, the e-mails will come from an @info.sap.com or @mail.sap.com e-mail address instead of @sap.com.
To ensure you continue to receive important communications from us, you may need to update your organization’s allow list. We’re alerting customers proactively as a precaution since not all organizations maintain an allow list.
Action: If your organization maintains an allow list for e-mail domains, please work with your IT team and update your allow list to include “@info.sap.com” and “@mail.sap.com” by June 1, 2021. More information is located here.
IMPORTANT: This change does not impact the following:
If your internal configurations allow it, a best practice to avoid future updates is to allow “*.sap.com” with the asterisk to ensure any future subdomain changes are included automatically. Work with your IT team carefully because not all configurations may allow this.
We want to ensure that we maintain our valuable relationship with you and that you receive the information that you are interested in such as important product updates, valuable news and resources, event invitations, and more.
You can review all e-mail domains that come from SAP Concur solutions in our Supported Configurations guide (page 12). For assistance, contact your internal IT department. Anyone can learn more about DMARC e-mail protocol here.
Thank you for your continued partnership.