cancel
Showing results for 
Search instead for 
Did you mean: 
mimifung
Occasional Member - Level 2

Cognos - Analysis - cannot download when choosing Excel Data

After running a standard report or a query in My Folder, we cannot download when selecting Excel Data as format. We can request email and will then receive the report in email.

 

When choosing Excel, it's working but not Excel Data.

 

Pop up is allowed on the browser. Does anyone have experienced this situation? And has a suggestion on how to resolve this.

 

Thank you so much!

 

Mimi

3 REPLIES 3
cjmarimo
Super User
Super User

Hello @mimifung 

 


Have you tried different browsers? Edge, Chrome, ...

Could you paste a screenshot of the error that appears?

Can you download the data in other formats? Html, PDF, CSV or XML

 

 

Otherwise you can open a case on the Contact Support website.

 

 

BR,

cj

KevinD
Community Manager
Community Manager

@mimifung you can also have the report run in the background, then check the run history of the report to see the output.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
mjonsson
New Member - Level 1

Having the same issue in my company with every browser imaginable. Were you able to make some progress on this? Cognos servers have been restarted without resolution.