Request Approvals in Mobile App?

tsidebottom

Does anyone know how if there is a setting I need to adjust or that my users need to adjust so that my users can take action on Concur Requests using the Concur mobile app? Right now my users can see that there are requests to be approved but they are unable to take any approval or return actions from the app. They don't have any problem approving expense reports from the app, it's just the requests.

KevinD

@tsidebottom from what I found, if a company has made a customized approval status for their travel requests, that approval step cannot be done in the mobile app and would need to be done on the web version.

Thank you,
Kevin
SAP Concur Community Manager
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tsidebottom

Thank you Kevin. Would that include a customized workflow steps? We didn't customize our statuses, but we did customize our request workflow steps.

KevinD

@tsidebottom From what I read it only mentions custom statuses, not custom workflow steps. I believe you can create a custom workflow step that uses one of our standard workflow statuses.

I've posted internally to get clarification. I'll let you know what I find out.

Thank you,
Kevin
SAP Concur Community Manager
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