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kvavra
Occasional Member - Level 3
Monday
Monday

Error message when uploading receipts on mobile app

Mobile app users are reporting issues getting receipts to load.  It keeps saying please try again.  Is anyone else experiencing this or found a work-around?

 

kvavra_0-1753122978435.png

 

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KevinD
Community Manager
Community Manager
yesterday
yesterday

@kvavra how many users are reporting the issue? 

 

Do you know if they have made sure to be using the latest version of the app?


Thank you,
Kevin
SAP Concur Community Manager
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kvavra
Occasional Member - Level 3
In response to KevinD
yesterday
yesterday

As of right now, just 1 user is reporting the issue.  Yes, I had them make sure their iOS was current and they had the current version of the app.  They uninstalled and reinstalled it but are still seeing the same error message. 

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