cancel
Showing results for 
Search instead for 
Did you mean: 

Who Me Too'd this topic

Who Me Too'd this topic

kdecelle
Occasional Member - Level 1

Duplicate Charge showing under available expenses - but not under transactions?

Good morning,

 

My boss booked travel with Aer Lingus in August and was charged for the flight on 8/12 (when booked) - he submitted his receipts for the booking and it has already been approved. 

 

He now has the same charge showing up again in his available expenses a month later even though he already submitted a report for it. 

 

We have contacted the airline, as well as checked his credit card statement and there has not been a case of a double charge. Is there a way to dismiss the charge in Concur to make it go away?

 

Thank you. 

 

Kristin DeCelle

Who Me Too'd this topic